Website maintenance & support
Website maintenance and support for ongoing needs
Website maintenance and support help businesses address needs that continue after a site launches. The appropriate work depends on the website, its technology and the support required, so scope should be discussed before work begins.
Describe the website and what it needs
Share the site's platform, current ownership and the changes or issues you need help with. That gives both sides a clear starting point for deciding whether the requested work fits.
Agree on support scope before starting
The tasks, access, schedule and ongoing arrangements should be stated for each engagement. Response times, availability, backups, hosting and security coverage are not assumed and must be confirmed separately.